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Cancun Rooftop Pools
A hotel rooftop pool (sample photo, not Excellence Playa Mujeres)
Photo: Joseolgon, CC BY 4.0

Excellence Playa Mujeres rooftop pool

A five-star resort that doesn't publish its rooftop pool details

No. 11 on our Cancun rooftop pool list · Top Google rating

Summary

Ask before you book this one: the hotel doesn't publish a rooftop pool, who can use it or when, so confirm by phone first. Its 4.9 on Google rates the whole stay.

The verdict

By the editors Checked 1 November 2026

  • Access

    Not published

  • Day pass for non-guests

    Not published

  • Age rules

    Adults only (resort)

  • Heated

    Not published

  • Open all year

    Not published

Go for

You're already set on this resort and will confirm the rooftop pool with the hotel before booking.

Not for you if

You want a confirmed rooftop swim, a posted day-pass price or published pool hours.

Excellence Playa Mujeres is a five-star resort on Prolongación Bonampak in Playa Mujeres. The hotel doesn't publish the floor, size or season of a rooftop pool, and it doesn't say whether non-guests can swim. Its Google listing shows 4.9 from 18,142 reviews, a score for the whole stay.

The good

  • Five-star resort
  • 4.9 on Google from 18,142 reviews
  • Hotel publishes a phone line: +529988728600

What we think

If a rooftop swim is the point of your trip, start with another hotel on this list. Excellence Playa Mujeres publishes no rooftop pool page, no access rules and no hours, so you'd be booking on a question mark. Royalton Chic sells day passes from USD $120 for its level 18 rooftop, and Hive Cancun by G Hotels sells a MX$700 day pass.

The upside is the resort itself: five stars and a 4.9 Google rating from 18,142 reviews. The downside is plain. Heating, season, floor and age rules are all unpublished, and there is no day pass on sale. Call the hotel on +529988728600 and get the answer in writing before you pay for a room.

Insider tips
  • Call +529988728600 and ask which rooms or areas include the rooftop pool, and get it confirmed before you pay.
  • If you only want a rooftop swim without a room, Hive Cancun by G Hotels sells a MX$700 day pass.

Book it for

  • Guests committed to this resort
  • Travellers who will confirm access first

Downsides

  • No published rooftop pool details
  • No day pass on sale
  • Heating and season not published

Check first.The hotel doesn't publish rooftop pool access, hours, heating or season. Ask in writing before you book a room for the pool.

Planning a visit

Go forNo under-18s

How to get in

The hotel doesn't publish who can use a rooftop pool, and no day pass is on sale. Treat it as a pool for hotel guests until the hotel says otherwise.

The hotel doesn't publish age rules for the pool either. Ask when you call, and check them for your whole group.

Quick answers

  • The resort is at Prolongación Bonampak S/N, Playa Mujeres, 77400 Q.R. Plan a transfer or taxi.
  • The hotel doesn't publish whether the water is heated, so ask before a winter stay.
  • The hotel doesn't publish whether the roof has shade, so ask when you call.

Prices and passes

Day pass for non-guestsNot published
Nightly room rateDepends on dates

Rates move with the season and the day of the week; check your own dates.

See prices on Booking.com

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Location

Prolongación Bonampak S/N Mz. 1 Lt.10 Sm. 3 Condominio Playa Mujeres Sm. 3 Condominio Playa Mujeres, 77400 Q.R., Playa Mujeres. Map · +52 998 872 8600 · The hotel's website

Other pools close by

  • A hotel rooftop pool (sample photo, not Garza Blanca Cancun)
    Photo: Nan Palmero from San Antonio, TX, USA, CC BY 2.0

    Garza Blanca Cancun

    About 20 min walk (1.5 km)

    An adults-only infinity pool on an oceanfront rooftop, with its own bar

  • A hotel rooftop pool (sample photo, not Nomads Hotel)
    Photo: Grandmaster Huon, CC0

    Nomads Hotel

    About 115 min walk (8.9 km)

    A social rooftop pool and bar for digital nomads

  • A hotel rooftop pool (sample photo, not Temptation Cancun)
    Photo: Nick-D, CC BY-SA 4.0

    Temptation Cancun

    About 135 min walk (10.7 km)

    Adults-only daytime rooftop with a private pool and jacuzzis

What guests say

On Google the hotel scores 4.9 (18142 reviews), for the whole stay rather than the pool alone.

Spotted a change? Tell us and we will recheck it.

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